RETURNS AND EXCHANGES
We want you to be 100 % satisfied w/ your new purchase. Please try on your item(s) for fitting purposes
indoors when you receive them. If, you are not satisfied w/ your purchase, return it to us
(please include the label tags) within 30 days of it's arrival to you
for a FREE exchange or refund. You are only
responsible for the return shipping.
Note: We only accept new product returns if
the item(s) can be sold as brand new, having been worn indoors or on carpet only.
Note: After 30 days, we will accept back products for exchange, store credit or if there is a question of manufacturers defect. Worn defective products may be sent back before or after 30 days for exchange.
Note: any product sent back for credit due to defect may need to be sent to our manufacturers for
evaluation before an exchange or store credit will take place. No refunds will take place on worn product or after 30 days.
PLEASE follow these instructions to exchange or refund
merchandise: THERE IS NO NEED TO CALL FIRST!
1. Print and complete the information on our Return/ Exchange Form and enclose a copy with the merchandise.
Download a copy of the Return Exchange Form!
2. Ship the package using the shipment carrier of your choice. For your protection, insure the
package for its full value. COD's are not accepted. Send Returns and Exchanges to:
Footwear Outfitters 2003 S. 25 E. (Hitt Road) Ammon, ID 83406
Note: If the package was damaged in shipment, please call us at 877-682-7783 or contact us by e-mail
before returning. If we made a mistake on your order, please let us know and we will issue a call
tag for the return. We will not refund your shipping costs if you return the items yourselves. We
strive to process refunds and exchanges in a timely manner. Please allow a few days turn around time
for the issuance of a refund or an exchange. Note: Refunds take a few days depending on your bank from
the time we process the refund for the $ to appear on your statements.
THIS POLICY ONLY APPLIES TO PRODUCTS PURCHASED ON THIS INTERNET SITE- If you are experiencing problems
with a boot that you purchased elsewhere, please work through the store in which you purchased from or
you can call the manufacturer directly.
Have a nice day!
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